The best Side of stellar spins casino
The best Side of stellar spins casino
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The participant from South Africa couldn't provide a doc and then wound up taking part in all his resources. Afterwards, the participant's account was confirmed and he been given the cashback bonus he was eligible for. We rejected the grievance due to the fact he lost the funds.
We apologize if our customer care didn't fulfill your anticipations. You should Observe that only authentic human agents support our buyers.
We value your sincere responses and apologize for virtually any inconvenience brought on. If there is anything more we are able to do to assist you or address your worries, be sure to Speak to our customer assist straight. We benefit your patronage and could make every single effort to take care of the problems you've got encountered.
Nevertheless, The problem was solved if the casino transferred the complete level of €597 to his bank account. We experienced marked the complaint as 'fixed' within our program.
We enjoy your feed-back and realize your skepticism supplied the blended evaluations. We want to assure you that we've been devoted to a fair and economical gaming expertise.
Allow’s start out our assessment with a few standard facts. SkyCrown Casino was launched in March 2022 by Hollycorn N.V. In a short time period, this enterprise has risen as among the list of go-to-brand names In regards to bitcoin casinos.
We comprehend the annoyance bordering the verification process as well as the delays in buyer guidance response. Rest assured, your fears are being taken seriously, and we're actively Doing the job to streamline these processes to reinforce effectiveness and responsiveness.
The participant from Ontario had requested a withdrawal fewer than two weeks prior to publishing this grievance. Their cash hadn't been obtained nevertheless.
The player from Guyana was unable to withdraw her winnings by way of the preferred payment strategy. The casino processed the payment manually, even so the participant claimed she haven't pokies been given the payment in the disputed amount.
The player from Germany has asked for a self-exclusion as a consequence of a gambling difficulty. He believes that it shouldn’t be permitted to deposit cash into sisters casinos. The casino chose to situation the refund, for that reason we marked the complaint as fixed.
The player from Australia was dealing with troubles With all the verification process at an online casino, which prevented her from withdrawing her winnings. Irrespective of her compliance With all the instructions, her account remained unverified immediately after two days.
When you have any more problems or thoughts, please feel free to Call us straight. We value your responses and thank you for bringing these issues to our consideration.
The player from Montenegro was prompted to offer additional paperwork with the KYC, even when the account has actually been confirmed previously. Participant’s grievance continues to be solved efficiently.
I deleted all documents uploaded to my SkyCrown account, and deleted SkyCrown from my Pc. I have blocked their email handle. I need no even further Speak to from them.